Visits
Issues with visits||https://app-static.homage.sg/mobile-icons/get_help/icon_visits@3x.png
- How do I approve or reject a time amendment request?
- I need care urgently, what should I do?
- What if the assigned Care Pro may not be strong enough to assist the Care Recipient?
- Do I need to provide a meal for the Care Pro during the visit?
- What is the minimum duration of a visit?
- What happens after I submit my visit request?
- When will a Care Pro be matched to my visit?
- How can I learn more about the assigned Care Pro?
- How can I chat with the assigned Care Pro?
- How do I change the instructions for my visits?
- How do I cancel a visit?
- How do I reschedule a visit?
- What is an In-Person Care Assessment (IPCA)?
- How do I schedule an In-Person Care Assessment (IPCA)?
- Where can I find the In-Person Care Assessment (IPCA) report?
- How do I extend the duration of an ongoing visit?
- How do I reduce the duration of an ongoing visit?
- What is a visit summary?
- Can I have the same Care Pro for subsequent visits?
- Why is my requested visit not showing up on the Homage app?
- When will I be notified if there are no Care Pros matched to my visit?
- I made a request more than 24 hours ago but no one has contacted me. What can I do?
- How do I check the status of my visits and assigned Care Pro?
- How do I request for a change of Care Pro for my visit?
- What happens if a Care Pro cancels last minute?
- How do I book a Home Personal Care & Nursing visit?
- How do I update my requested Care Pros list?