What happens after I apply for a visit?

After applying for a visit, your application will appear in the "Applied" tab and reflect one of the following:

• "Pending": Homage is reviewing the visit application
• "Scheduled": The visit has been successfully assigned to you
• "Expired": The visit is no longer available or your application has been unsuccessful.

You may click on the application to view the visit details or withdraw your application.

Do note that if you choose to withdraw your application for "Scheduled" visits, our visit cancellation policy will apply.

IMPORTANT UPDATE: 
As of 15th April 2024, we will be focusing our care operations towards organisational partner car with healthcare institutions. Consequently, we will no longer have a dedicated operations team to service Homage care arrangements with individual Care Recipients starting from 15th April 2024 onwards. 

Frequently Asked Questions (FAQ): 

• Will I still have visits to apply for AFTER 15th April 2024? 
  As we are continuing to service our partner organisations, you will be able to see and apply for these visits. 
  
  
• What happens to my scheduled visits AFTER 15th April 2024? Am I still to go in for the visit? 
  You can refer to the status of the visit on your application to confirm on the applied visits.
  
  
• What will happen to the incentives for the month of April 2024?
  We will discontinue the B2C Care Pro Level Up (CPLU) and Care Pro Mobility Up (CPMU) campaigns on 14th April 2024.
  
  Your service fee payout applicable to home care services provided by 15th April 2024 will remain unchanged, where the following Monthly Payout Cycles will apply:
  - 1st Cycle: 1st to 15th day of each calendar month
  - 2nd Cycle: 16th to the last day of each calendar month