The Care Pro Mobility Up Programme takes place monthly, from the 1st till the last day of each month. Cash bonus earned will be paid out following the 2nd bi-monthly payout cycle,15th to 30th/31st of the month.
Monthly Incentive
| Tier | Bronze | Silver | Gold | Platinum |
| Visit completed | 15-19 visits | 20-29 visits | 30-49 visits | ≥ 50 visits |
| Care bonus | RM30 | RM60 | RM90 | RM200 |
*Eligible visits include Home Care visits which are not under partner organisations, for Care Recipients with Mobility level C/D/E + Personal Care & Hygiene services requested.
IMPORTANT UPDATE:
As of 15th April 2024, we will be focusing our care operations towards organisational partner car with healthcare institutions. Consequently, we will no longer have a dedicated operations team to service Homage care arrangements with individual Care Recipients starting from 15th April 2024 onwards.
Frequently Asked Questions (FAQ):
- Will I still have visits to apply for AFTER 15th April 2024?
As we are continuing to service our partner organisations, you will be able to see and apply for these visits. - What happens to my scheduled visits AFTER 15th April 2024? Am I still to go in for the visit?
You can refer to the status of the visit on your application to confirm on the applied visits. - What will happen to the incentives for the month of April 2024?
We will discontinue the B2C Care Pro Level Up (CPLU) and Care Pro Mobility Up (CPMU) campaigns on 14th April 2024.
Your service fee payout applicable to home care services provided by 15th April 2024 will remain unchanged, where the following Monthly Payout Cycles will apply:
- 1st Cycle: 1st to 15th day of each calendar month
- 2nd Cycle: 16th to the last day of each calendar month
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