What can be claimed? – Homage Malaysia

Claims can be made for out-of-pocket expenses that you have paid on behalf of the Care Owner or Care Recipient during the visit.

These may include:

Transport claims (escort service; last-minute deployment; client request)
- Mileage: Claimable at RM0.60/km, excluding rides from the CO/CR's car. Submit screenshot of travel distance from Google Maps/Waze
- Parking fees: Submit receipt from the parking machine
- Grab rides: Submit Grab receipt
- Toll fees: Submit receipt from the Touch n Go app, under 'Transaction History'
  - For example:
    - Before reaching visit location: Mileage/parking fee from where the item is purchased to CR's visit address can be claimed.
    - Example: From restaurant/pharmacy to CR's home.
    - During an ongoing visit: Mileage/parking fee from CR's visit address to location of item purchase and back to CR's visit address can be claimed
    - Example From CR's home to restaurant/pharmacy and to CR's home.
Meal claims (purchased on behalf of Care Recipient)
- Food Receipt. If no receipt is issued, CP need to take pic of the food as proof
Grocery claims (purchased on behalf of Care Recipient)
Nursing consumable claims (NGT tubes; dressing etc)

These do not include examples like:

Transport claims made on your own accord
Meal claims for yourself
Any other claims (purchased without prior knowledge and approval of the Care Recipients’ families).

For more information on how to submit claims in the app, please refer to “How do I submit a claim through the Homage CarePro app?”