How do I report a discrepancy in my payment/invoice?

To check if there is a discrepancy in your payment/invoice, please refer to the steps below: 

1. Log in to the Homage app.
2. Tap on "Wallet" at the bottom of the screen.
3. Select "Show all" under Completed/Upcoming Charges.
4. Click on "Go to visit details".
5. Scroll down to "Booking Summary" and press ∨ to view the breakdown of the charges.

If you still notice a discrepancy in the payment/invoice, please submit a Request Form and we will respond within 2-3 business days.

To aid us in our investigation, kindly attach screenshots of the invoice, the visit details page and the booking summary during the submission.