Becoming a Homage Care Professional
Service Fees
- Why is there a change in pay for Homage Care Pros?
- When will the new pay rates kick in?
- Will the new rates be reflected in the Homage Care Pro app?
- Why do nurses get paid more than Care Pros?
- Why do registered and enrolled nurses get compensated differently?
- Why isn’t there special night rates for weekends and public holidays?
How to use the Care Pro app?
- What are my sign-in details? What is my password?
- I can’t remember my password, how do I reset it?
- I have problems setting up my profile, who can I contact?
- Why is the Homage app asking me for permissions?
- What is ‘Apply’?
- When will ‘Apply’ take place?
Cancellations
Claims
- Is there a limit to the number of items I can claim?
- I have to attend an immediate visit after my previous visit. Can I submit my claim later?
- Can I submit multiple claims for the same visit within the app?
- I have previously declared that I have items, but actually I don’t. What do I do?
- How to submit a claim if I miss the 24 hours deadline?
- Why is my claim rejected?